Blog Post

Most businesses don’t think seriously about disaster recovery until something goes wrong. That’s understandable. It’s easy to deprioritize planning for events that haven’t happened yet. But the cost of that delay becomes very clear, very quickly, when systems go down.

The average downtime following a ransomware attack now stands at 24 days, according to 2025 Sophos research. For small and mid-sized businesses, that’s not just an operational inconvenience — downtime costs at smaller organizations can exceed $25,000 per hour. And nearly one in five SMBs that experience a serious cyberattack go bankrupt or shut down entirely, according to a 2025 Mastercard survey.

The organizations that recover fastest share one thing: they planned before the disruption hit.

What Disaster Recovery Planning Actually Involves

Disaster recovery planning (DRP) is the process of preparing your systems, data, and team to restore operations after a disruptive event. It’s distinct from general cybersecurity or business continuity planning, though it overlaps with both. The focus is specifically on how technology systems get restored, how quickly, and by whom.

That includes everything from how your backups are structured and tested, to who calls which vendor if your server goes down at 11 PM on a Friday.

Done well, a disaster recovery plan answers three core questions before anything goes wrong:

1. What are our most critical systems, and how long can each tolerate being offline?
2. How far back can we afford to lose data, and do our backups reflect that?
3. Who does what when something breaks, and in what order?

What Can Trigger a Recovery Situation

Headlines focus on ransomware, but operational disruptions come from a variety of sources — and most don’t make the news.

Ransomware and cyberattacks. Ransomware is now present in 44% of all data breaches globally, according to the 2025 Verizon Data Breach Investigations Report, and in 88% of SMB breaches specifically. Modern ransomware operators move fast — some achieve full network encryption in under four hours from initial access. Recovery costs, excluding the ransom itself, averaged $1.53 million in 2025.

Hardware failure. Servers, storage arrays, and network equipment fail without warning. Without redundancy or a tested restoration process, a single hardware failure can lock your team out of critical systems for days.

Human error. Accidental deletions, misconfigurations, and failed updates are among the most common causes of data loss — and among the least glamorous. They’re also entirely recoverable with the right backup strategy.

Cloud and vendor outages. Organizations that have moved operations to cloud platforms are still vulnerable when those platforms go down. Cloud outages affecting email, file storage, and business-critical applications happen with enough frequency that relying solely on a single cloud provider as your recovery strategy isn’t sufficient.

Natural disasters and physical events. Fires, flooding, power outages, and severe weather can damage physical infrastructure. For businesses with on-premises systems, this is a real and underplanned risk.

The Two Numbers That Define Your Recovery Plan

Before investing in any recovery tools or writing any procedures, two metrics need to be established. They shape everything else.

Recovery Time Objective (RTO) — how long can this system be unavailable before it creates serious business or financial harm? Your payment processing system probably has a very short RTO. An internal archive folder may tolerate days of downtime. Knowing the RTO for each critical system tells you how much redundancy and investment is warranted.

Recovery Point Objective (RPO) — how much data loss is acceptable? If your RPO is four hours, your backups must run at least every four hours. If you’re processing financial transactions continuously, your RPO may need to be near zero. Organizations handling healthcare, financial, or customer transaction data typically require very low RPO targets — and the backup infrastructure to match.

These numbers aren’t arbitrary. They come from understanding what each system actually does for the business, and what it costs — in revenue, compliance penalties, or operational disruption — when it’s unavailable or out of date.

Building a Backup Strategy That Will Actually Work

Backups are the foundation of every recovery plan. But a backup that hasn’t been tested is a backup you can’t trust.

Recent statistics show that around 58% of backups fail during recovery — due to outdated technology, inadequate testing, or malware infection. That figure should be alarming to any organization that’s relying on backups they haven’t verified.

A reliable backup strategy typically includes:

The 3-2-1 rule as a starting point. Three copies of data, on two different media types, with one stored offsite. This structure ensures that a single point of failure — whether hardware, location, or ransomware reaching backup systems — doesn’t eliminate your ability to recover.

Offline or air-gapped copies. Ransomware increasingly targets backup infrastructure specifically. If your backup system is connected to the same network as your primary systems, it can be encrypted along with everything else. Offline copies break that chain.

Automated, tested restores. Backups should run automatically on a schedule aligned with your RPO. And they should be tested by actually restoring data — not just by confirming that a backup process completed. A quarterly restore test is a minimum; more frequent is better.

Encrypted backups. Data in backups should be encrypted both in transit and at rest, particularly for healthcare, financial, or client-facing information where breach notification requirements apply.

Organizations that maintained offline backups reduced ransomware recovery costs by 44% compared to those that paid ransoms and attempted recovery without clean backups.

Documentation and Testing: The Parts Most Organizations Skip

A recovery plan exists to be used under pressure, when key people may be unavailable, systems may be partially down, and the team may be in the middle of their first real crisis. That’s not the moment to figure out where the documentation is, what the backup vendor’s phone number is, or who has authority to pull the trigger on failover.

Effective disaster recovery documentation covers:

• Step-by-step restoration procedures for each critical system
• Vendor contacts and contract terms (including SLAs)
• Internal escalation paths and decision authority
• Emergency communication plans — including backup channels if email is down
• Employee roles and responsibilities during a recovery

That documentation should be stored somewhere accessible even if your primary systems are offline. A printed binder, a separate cloud account, or a mobile device are all reasonable approaches. Storing your recovery plan exclusively on the server you’re trying to recover is not.

Testing is non-negotiable. Even a well-designed plan develops gaps over time as systems change, vendors shift, and personnel turns over. Tabletop exercises, backup restoration tests, and failover simulations should happen on a regular schedule.

How Cybersecurity and Disaster Recovery Connect

These two disciplines used to be treated separately. They’re not anymore. Ransomware has made them inseparable.

A strong cybersecurity posture reduces the likelihood of a recovery event happening in the first place. Layered defenses — multi-factor authentication, endpoint protection, network segmentation, and continuous monitoring — are all controls that either stop an attack from succeeding or limit how far it spreads before it’s caught.

When those controls are in place and working, disaster recovery becomes a secondary line of defense rather than the primary response to an inevitable incident. The two work best when they’re designed together.

Where Most Organizations Fall Short

The most common gaps we see in disaster recovery readiness aren’t technical. They’re organizational.

Plans exist on paper but have never been tested. Most organizations have some form of recovery documentation. Far fewer have verified that it actually works.

Backups are assumed to be working without verification. The distinction between a backup that runs and a backup that restores successfully is critical and commonly overlooked.

Recovery plans are outdated. Systems change, vendors change, and personnel changes. A plan written two years ago that hasn’t been reviewed may no longer reflect how the business actually operates.

Cloud is assumed to be someone else’s responsibility. Cloud providers manage infrastructure reliability. They don’t manage your data, your access controls, or your ability to restore a specific file or configuration to a prior state. That remains your responsibility.

No organization can eliminate every risk of disruption. Hardware fails. Ransomware gets through. Weather happens.

What separates organizations that recover in hours from those that recover in weeks isn’t luck — it’s preparation. Clear RTO and RPO targets, tested backups with offline copies, documented procedures, and an incident response plan that’s been rehearsed at least once before it’s needed.

Working With Eclipse Networks on Disaster Recovery

Eclipse Networks helps small and mid-sized businesses build disaster recovery strategies that are practical, tested, and aligned with how their operations actually run. That includes backup architecture and testing, incident response planning, and integration with our broader security and data protection services.

When something goes wrong, we provide mission-critical “drop everything” support — immediately redirecting resources to your recovery so you’re not waiting in a queue while operations are down.

Contact us today to assess your current recovery posture and identify where the gaps are before an incident forces the conversation.